Privacy Policy

This Privacy Policy explains how Feather International Pvt. Ltd., operating as Acossa Enterprise ("Company", "We", "Us", or "Our"), collects, uses, and protects personal information of users ("You" or "Your") who access or interact with our website www.acossaenterprise.com ("Website").

By using our Website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal and non-personal data to provide better user experiences and facilitate our sales operations. This may include:

Your name, contact details, shipping and billing addresses
Account registration details such as username, email, and password
Payment information for completed transactions
Order history, preferences, and communication records
Technical details such as IP address, browser type, device information, and approximate location data

We also collect information through cookies, analytics tools, and log files to enhance Website performance and improve marketing relevance.

How We Use Your Information

Process orders, payments, returns, and shipments
Communicate order updates, promotions, or policy changes
Improve Website usability, recommendations, and customer experience
Send transactional messages, newsletters, and service notifications
Prevent fraud and comply with legal or regulatory obligations

You may unsubscribe from promotional communications at any time by using the opt-out link in emails or by contacting us directly.

Sharing and Disclosure

We do not sell customer data. However, limited information may be shared with:

Service providers handling logistics, payments, or analytics
Marketing or advertising partners operating under confidentiality agreements
Government or legal authorities when required by law

Any information shared follows strict confidentiality and data protection standards.

Cookies and Tracking

Cookies help us optimize browsing experience, maintain shopping carts, and analyze campaign performance. We may use tools such as Google Analytics to collect aggregated visitor insights.

You may disable cookies through your browser settings, though certain site features may not function as intended.

Data Security

Your data security is important to us. We use SSL encryption and secure payment gateways to protect your information. While we follow industry-standard safeguards, no internet transmission is completely secure.

Once received, we apply commercially reasonable measures to protect stored data from unauthorized access or misuse.

International Transfers

As an export-focused company, your data may be transferred to and stored on servers outside your region. By submitting information, you consent to such transfers in compliance with Indian data protection laws.

Retention and Deletion

We retain personal data only as long as necessary to fulfill orders, provide services, or comply with legal obligations. You may request correction or deletion of your data by contacting us.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Us

For privacy concerns, data deletion requests, or other queries, please contact:

Acossa Enterprise (Feather International Pvt. Ltd.)

Email: info@acossaenterprise.com

Phone / WhatsApp: +91-9638000593

Last Updated: 2025